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“There is no fear in love, but perfect love cast out fear.” (1 John 4:18)

We recognize that times are scary, discouraging and can be very frustrating. So at the|rock we want to respond to this COVID-19 crisis in a God-honoring way, and not by panicking or hiding out of fear. As Christians, our hope is always built on the perfect love of Jesus. Our desire is to love you, and specifically in the upcoming weeks and months, in a way that will offer you and your families more encouragement during this unusual time.

That’s why we’ve put together this list of resources. Our goal will be to keep you updated and informed as we weekly reevaluate what’s going on in the world around us. Our prayer is that this list of resources will be exactly what you need during this time. If you need any help, or are looking for a specific kind of resource not listed here, please email Anna Doran.

Resources

Food Assistance

Food Bank of Northern Nevada’s Kids Café will offer daily meals, Monday through Friday, to children 1-18 years old utilizing a drive-thru, grab-and-go model, which will allow children to take meals home for consumption through school closures. You can find their latest schedule by clicking here.  

Food Bank of Northern Nevada Mobile Harvest & Neighborhood Pantries is operating. Please visit their Get Help page for more food resources.

Assistance with Utilities

NV Energy is temporarily suspending any disconnections for non-payment to support customers experiencing financial hardship or isolation as a result of COVID-19.

TMWA has temporarily suspended any water shut-offs due to an inability to pay. They encourage customers that may be experiencing a hardship to contact them at 775-834-8080.

Spectrum will not terminate service for residential customers who face difficult economic circumstances related to the COVID-19 pandemic. Similarly, they won’t charge late fees for those customers facing difficult economic circumstances related to the pandemic. Additionally, Spectrum will offer broadband and Wi-Fi access for 60 days, beginning March 16, 2020, to households with K-12 and/or college students who do not already have a spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.

Safety

The Safe Embrace Crisis Hotline is staffed with trained staff and volunteers 24hrs a day, 365 days a year. If you, or someone that you know is struggling with domestic violence and/or has been sexually assaulted, please call the local hotline at (775) 322-3466, or toll free at (877) 781-0565. 

Safe Place is a national youth outreach and prevention program for young people under the age of 18 (up to 21 years of age in some communities) in need of immediate help and safety. As a collaborative community prevention initiative, Safe Place designates businesses and organizations as Safe Place locations, making help readily available to youth in communities across the country. Find a safe place online or text the word “safe” and your current location (address, city, state) to 4HELP (44357).

Health & Mental Health Support

Taking Care of Your Mental Health. Uncertainty and confusion can have a harmful effect on your mental health. This article from the American Foundation for Suicide Prevention gives you five ways to take care of your mental health in the face of uncertainty.

General Information for Families

The Centers for Disease Control and Prevention (CDC) is the leading national public-health organization in the U.S. and has up-to-date info on COVID-19 (coronavirus).

A guide to talk with your child about COVID-19.

Washoe County Library – e-Library Cards.

Coronavirus Frequently Asked Questions.